Privacy Policy

1. Introduction

Cocooned in Fibers ("we," "our," or "us") owns and operates cocoonedinfibers.com and is the data controller of your personal data. We are committed to ensuring the confidentiality and security of your information.

This Privacy Policy outlines how we collect, use, and protect personal data from visitors and customers. Please review this document before using our website.

2. What Personal Data We Collect

When you visit cocoonedinfibers.com, we automatically collect certain information about your device, including your browser type, IP address, time zone, and cookies installed on your device. We also collect information on the pages you visit, products you view, referral websites, and interactions with our site. This data is referred to as "Device Information."

Additionally, if you place an order, register an account, or subscribe to our newsletter, we may collect personal data, including your name, address, email, and payment information.

3. How We Use Your Data

We process personal data for several reasons:

  • To fulfill orders and provide services you request

  • To communicate with you regarding orders, promotions, or service updates

  • To improve our website by analyzing how you interact with it

  • To comply with legal obligations or protect our legitimate business interests

4. Legal Basis for Processing (For EU Users)

Under the GDPR, the legal bases for processing your data include:

  • Your consent (e.g., for newsletter subscriptions)

  • Contractual necessity (e.g., processing orders)

  • Compliance with legal obligations (e.g., tax records)

  • Legitimate interests (e.g., fraud prevention, website optimization)

5. Data Retention

We will retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. For example, we retain order data for tax reporting purposes, but newsletter data will be retained until you unsubscribe.

6. Your Rights

If you are a resident of the European Union, you have the right to:

  • Access your personal data

  • Correct or update inaccurate information

  • Request deletion of your data

  • Object to or restrict data processing

  • Transfer your data (data portability)

  • Withdraw consent at any time

7. California Consumer Privacy Act (CCPA)

If you are a California resident, you have additional rights under CCPA, including the right to:

  • Know what personal data is being collected

  • Request deletion of personal data

  • Opt out of the sale of personal data (if applicable)

  • Not be discriminated against for exercising your privacy rights

8. Data Security

We employ reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the security of your data.

9. Use of Cookies

We use cookies and similar technologies to enhance your browsing experience and gather statistical information about our website usage. You can choose to disable cookies in your browser settings, but doing so may affect certain functionalities of the website.

10. Sharing Your Data with Third Parties

We may share your personal data with third-party service providers who assist in operating the website, processing payments, and shipping orders. These providers have access to your data only as necessary to perform their functions and are contractually obligated to protect your privacy.

11. International Transfers

If you are located in the EU, your data may be transferred outside of the EU, including to the United States and Canada, where data protection laws may differ. We take steps to ensure your data is treated securely in these locations.

12. Links to Other Websites

Our site may contain links to external websites. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies.

13. Legal Disclosure

We may disclose your personal information if required to comply with legal obligations or to protect our rights, safety, or property, or that of others.

14. Contact Us

If you have any questions or wish to exercise your rights regarding your personal data, please contact us at ocao@cocoonedinfibers.com.